Articles on: Account Management & Policies

Privacy Policy

Yaeltex Privacy Policy


Last Updated: 26/06/2025


Your privacy is important to us at Yaeltex ("we," "us," or "our"). This Privacy Policy explains what personal information we collect from you, how we use it, and the steps we take to protect it.


This policy applies to all visitors to our website (yaeltex.com), users of our "Factory" design application, and customers who purchase our products. By using our services, you agree to the collection and use of information in accordance with this policy.




1. Information We Collect


We collect information to provide and improve our services to you. The types of information we collect are:


  • Account & Order Information: When you create an account, design a controller, or place an order, we collect personal data such as your name, email address, shipping address, billing address, and order details. This information is necessary to fulfill your order and manage your account.


  • Comments and Public Posts: When you leave comments on our site, we collect the data shown in the comments form, your IP address, and your browser's user agent string to help with spam detection. If you use the Gravatar service, an anonymized hash of your email is sent to them, and upon approval of your comment, your profile picture may be publicly visible.


  • Technical & Usage Data: We automatically collect information about how you interact with our site. This may include your IP address, browser type, device information, pages visited, and the time and date of your visit. This is primarily collected through cookies.




2. How We Use Your Information


We use the information we collect for the following purposes:


  • To Provide and Manage Our Services: To process and ship your orders, manage your account, and allow you to access the features of our Factory designer and website.
  • For Communication: To send you important updates about your order, respond to your inquiries, and provide customer support.
  • For Marketing and Updates (with your consent): To send you our newsletter, product updates, and promotional information about Yaeltex products and services, only if you have opted in to receive such communications.
  • To Improve Our Site: To analyze usage data to understand how our visitors use our services, allowing us to improve the user experience, functionality, and design.
  • For Security and Fraud Prevention: To protect our site, services, and users from malicious or fraudulent activity.




3. Data Sharing and Third Parties


We respect your privacy and do not sell your personal information to third parties.


We may share your information with trusted third-party service providers who assist us in operating our business, but only to the extent necessary for them to provide their services. These include:


  • Payment Processors (e.g., Stripe, PayPal) to securely handle your payments.
  • Shipping Carriers (e.g., FedEx, DHL) to deliver your orders.
  • Hosting Providers that manage our web servers.
  • Analytics Services (e.g., Google Analytics) to help us understand site traffic.


We take steps to ensure that these third parties handle your information responsibly and in accordance with this Privacy Policy.




4. Data Security


We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard practices to protect our databases and your data from unauthorized access, alteration, or disclosure.


However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.




5. Your Rights and Choices


You have rights regarding the personal information we hold about you. Depending on your location, these may include:


  • The Right to Access: You can request a copy of the personal data we have collected about you.
  • The Right to Correction: You can request that we correct any inaccurate or incomplete information.
  • The Right to Deletion: You can request that we delete your personal data, subject to certain legal limitations.
  • The Right to Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.


To exercise any of these rights, please contact us at the email address provided below.





We use cookies to enhance your experience on our site. A cookie is a small file placed on your device that helps us analyze web traffic, remember your preferences, and provide a more personalized experience. For detailed information on the cookies we use and how you can manage them, please see our full Cookie Policy.




7. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically for any changes.




8. Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.


Email: contact@yaeltex.com

Updated on: 03/07/2025

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